Yes, when flying with us, you can purchase the medical assistance service to travel protected against any health issues you may encounter at your destination.
- Medical attention for illness or accident.
- Emergency dental care.
- Coverage for prescribed medication.
- Medical consultation by phone or video call.
- Home medical care.
- Ambulance service.
- Medical evaluation in case of a serious accident or illness.
- Lodging in case of convalescence.
- Transfer of a family member, in case of convalescence of the policyholder.
- Hotel for a family member, in case of convalescence of the policyholder.
- Repatriation of mortal remains due to accidental death.
How can I add medical assistance service to my booking?
- When purchasing a ticket through avianca.com.
- By calling our Contact center.
- If you made your reservation through a travel agency, contact them directly to add this service.
- On the avianca Travel Assistance website.
Keep in mind
- The validity period and coverage costs may vary depending on national or international flights. For more information, check the terms and conditions.
- Infants (under 2 years old) must travel with their own medical assistance, which must be purchased directly on the avianca Travel Assistance website.
- The service coverage is available for people up to 85 years of age; individuals above this age limit will not be covered.
- If you require assistance during your trip, please contact us within 24 hours of the incident through our assistance lines. Provide your name, certificate number, location, contact phone number, and the type of assistance you need.