Yes, when flying with us, you can purchase the medical assistance service to travel protected against any health issues you may encounter at your destination.
- Medical attention for illness, accident or COVID-19.
- Emergency dental care.
- Coverage for prescribed medication.
- Medical consultation by phone or video call.
- Home medical care.
- Ambulance service.
- Medical evaluation in case of a serious accident or illness.
- Lodging in case of convalescence.
- Transfer of a family member, in case of convalescence of the policyholder.
- Hotel for a family member, in case of convalescence of the policyholder.
- Repatriation of mortal remains due to accidental death.
How can I add medical assistance service to my booking?
- When purchasing a ticket through avianca.com.
- If you’ve already bought your ticket, you can add it through Manage your booking.
- By calling our Contact center.
- If you made your reservation through a travel agency, contact them directly to add this service.
- On the avianca Travel Assistance website.
Keep in mind
- The validity period and coverage costs may vary depending on national or international flights. For more information, check the terms and conditions.
- Infants (under 2 years old) must travel with their own medical assistance, which must be purchased directly on the avianca Travel Assistance website.
- The service coverage is available for people up to 85 years of age; individuals above this age limit will not be covered.