Help Center avianca

Find here, the most consulted topics and recommended articles.

Before your flight

Check the documents to enter your destination, our onboard meal service and more.
Baggage

Find out the dimensions, weight and items you can carry in your baggage.
Your booking

Find topics related to check-in, flight changes, refunds and more.
Special assistance

Learn how to request special assistance and how to fly with medical equipment.
Pets on board

Learn about the documents and requirements to fly with your pet in the cabin or hold.
Flying with kids

Review the requirements for flying while pregnant, with children or babies.