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Before your flight
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Find here, the most consulted topics and recommended articles.

  • Before your flight

    Check the documents to enter your destination, our onboard meal service and more.

  • Baggage

    Find out the dimensions, weight and items you can carry in your baggage.

  • Your booking

    Find topics related to check-in, flight changes, refunds and more.

  • Special assistance

    Learn how to request special assistance and how to fly with medical equipment.

  • Pets on board

    Learn about the documents and requirements to fly with your pet in the cabin or hold.

  • Children and babies

    Review the requirements for flying while pregnant, with children or babies.

  • Before your flight Travel requirements

    Travel documents for international flights

  • Baggage Carry-on baggage

    What is carry-on baggage and how can I purchase it?

  • Baggage Checked baggage

    Where can I buy more checked baggage and how much does it cost?

  • Your booking Check-in

    How do I check-in?

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