Important: If you need to request a refund for the first time, please go to https://bit.ly/49Mn38A
Indicate the date when the charge or on-board transaction was made.
Enter the name of the card owner used for the purchase.
The value entered must be a maximum of 6 characters. If you do not know your reservation code, enter the value “AAA000”.
Enter your Lifemiles number. Maximum 11 digits, for example: 10378521474
Please avoid sharing your bank account information.
I authorize the processing of my personal data in accordance with the privacy policy. (https://www.avianca.com/en/legal-information/privacy-policy/)