Purchase support

How do I get my electronic invoice?

Learn how to download your electronic invoice after making your purchase. 

Mexico, Guatemala, Costa Rica or Panama:

Follow these steps:

  1. Go to avianca.com
  2. Click on the option Electronic invoice at the bottom of the page
  3. Fill in the requested fields with your booking details and the country where you made the purchase
  4. Select the field Generate invoice and complete the required fields to issue the invoice entered.
  5. You will receive the invoice in your e-mail or you can download it directly.


According to the National Tax and Customs Directorate (DIAN), airline tickets are equivalent to the electronic invoice.  

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