Children under 2 years old (up to 24 months and 0 days) are considered infants. If the infant turns 2 years old before or during the return date of the trip, their ticket will be changed to a child ticket (for ages 2 to 11 years old). This change incurs an additional cost because children in this age range are subject to a different fee.
Here are some additional key points to consider before flying:
- If the infant is less than 10 days old, you must present a medical certificate authorizing the mother and the infant to fly.
- Bring a certificate from your pediatrician stating the infant's weight and height in inches or centimeters.
- Find out about the documents and requirements you must comply with when flying with children and infants.
- An adult may fly with a maximum of 2 infants, whose tickets must be on the same reservation.
Seats
- If the infant needs a seat, you must buy a child (not infant) ticket, and he/she must fly in an FAA-approved infant car seat with a built-in harness. To ensure this, check that the following message is printed: "Certified for use in motor vehicles and aircraft." Restrictions apply depending on the aircraft configuration.
- For safety reasons and depending on the aircraft configuration, infants will not be able to fly in the seats located at:
- Row 1 on A319 and A320 aircraft
- Emergency exits on all our aircraft
- If you're flying in business class with a baby, you can hold them on your lap using the designated safety belt, or you can purchase an extra seat and secure them in an FAA-approved infant car seat with a built-in harness. Additionally, you must be seated in a window seat or a center section seat to ensure that emergency exits remain unobstructed.
- If you are flying with 2 infants, one of them will fly seated on your lap, and the second baby must fly in an assigned seat in an approved portable baby seat with an integrated safety belt.
- If you are traveling with a child and decide to buy a better seat, it is important to also purchase a seat for the child so you can fly together.
Baby cradle or bassinet
- Depending on the aircraft type, we can install a bassinet after takeoff and remove it before landing.
- This service is available for infants up to 12 months, measuring a maximum of 74 cm (29 in) and weighing up to 11 kg (24 lbs).
- Request it up to 72 hours before your flight through our Contact center, at the airport counter, or via WhatsApp.
- The bassinet service is free of charge, but it requires flying in designated seats. The seat reservation for the accompanying adult in front of the bassinet may have an additional cost, depending on the purchased fare.
- We have a limit of 3 bassinets per aircraft, located in selected seats.
- This service is only available on A330 and B787 aircraft.
- In case of operational changes to the assigned aircraft, we cannot guarantee service availability.
- This service is not available in business class or on flights operated by Avianca Ecuador S.A.
Meals
- There's a special menu with baby food, on flights to and from Europe.