The name of the ticket cannot be changed for tickets or flight reservations that have already been issued. When you book your flight, please make sure that the names and last names of the passengers are the same as those shown on the travel documents.
However, if you need to correct the name of your flight reservation, you can do so, once before your trip. Request it at least 72 hours before the scheduled departure of your flight. The following changes are allowed:
- Correction of up to three letters in a name or last name can be requested via our Contact center.
- For any other type of correction, complete the waiver request form, choosing the option "Correct name" and fill out the fields. Don't forget to provide copies of the necessary documents with the passenger's details.
Please note:
- If you bought your ticket from a travel agency, please contact them directly.