Our partnerships

What is Star Alliance?

Star Alliance is the first global aviation alliance and the largest worldwide alliance of airlines. It is made up of avianca and 25 other airlines committed to the highest standards of safety and customer service. Through the Star Alliance network, you can fly to more than 1,300 destinations in 195 countries around the world and gain access to several benefits.

Through this alliance, we offer you benefits and privileges while you travel, and we also provide members of our lifemiles loyalty program the opportunity to earn and redeem miles, kilometers or points across the entire Star Alliance network.

Benefits Product lifemiles member
  • Purchase a single ticket, pay for the entire journey in the same currency and from a single airline or agent. In this way, the number of destinations or airlines with which you travel in a connecting flight will not be an issue.
  • You can check your baggage just once for all flights on an itinerary connecting with one or more Star Alliance member airlines.
  • If you are traveling on a connecting flight, your baggage will only be checked in to its final destination if all the flights are included in the same transport contract, i.e., if they are checked in on just one ticket. If not, when you make your connection you must pick up your baggage and check it at the counter of the airline you will be flying with on your next flight.
  • If you miss a connecting flight due to causes attributable to any of the airlines providing their services as part of the interline ticket, you will be provided with allocation to a flight, assistance and coverage of basic expenses (hotel, meals and transport).
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