The EMD corresponding to the "seat pre-selection" product is refundable via bank transfer. To request your refund, follow these steps (please note that you must enter your banking information yourself):
- Go to the Refund Request form.
- Select the “Additional Service EMD Number” field and enter the provided EMD number.
- Finish by clicking 'Continue.'
Keep in mind:
- The EMD can only be used or redeemed by the holder.
- You should handle the EMD information using the same security standards as any other payment method.