Refunds

• What is the Avianca UATP Card?

• How can I use the Avianca UATP Card?

• What are the types of refunds?

• How can I ask for a refund of my ticket or an exemption?

• What do I need to consider when requesting a refund?

• Can I request an unplanned event refund?

• What should I do if I want to withdraw from my purchase?

• What should I do if I want to cancel my purchase?

• Can I get a refund for an additional service?