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Refunds

  • What is the Avianca UATP Card?

  • How can I use the Avianca UATP Card?

  • What are the types of refunds?

  • How can I ask for a refund of my ticket or an exemption?

  • What do I need to consider when requesting a refund?

  • Can I request an unplanned event refund?

  • What should I do if I want to withdraw from my purchase?

  • What should I do if I want to cancel my purchase?

  • Can I get a refund for an additional service?

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