Special services

What is RouteMe™ and how can it assist you on your journey?

RouteMe™ is a navigation solution in 22 languages that allows you to move easily, independently, and accessibly within the airport. Using artificial intelligence, this tool will help you quickly and easily find your gate, counters, lounges, and other key points.

How does it work?

RouteMe™ uses geolocation technology to provide step-by-step directions within the airport. All you need to do is scan a QR code or access it through our app to receive the best route based on your current location. It also adapts to your needs by suggesting accessible routes for people with reduced mobility and more efficient options to save time.

To use it, follow these steps:

  1. Scan the QR code you'll find at your departure airport.
  2. Once on the platform, select your destination.
  3. Follow the personalized route, which will provide clear and concise real-time directions.

For now, RouteMe™ is only available at the John F. Kennedy International Airport in New York.

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