Assistance dogs and pets

Routes with restrictions for pet transport in the cargo hold

Due to the low temperatures of the season and to ensure the safety and well-being of pets, from December 26, 2026 to March 31, 2027, it will not be possible to transport pets in the aircraft hold on flights to and from Dallas, Boston, Chicago, Houston, New York, Washington D.C., Toronto, and Montreal.

On the flights listed below, pet transport in the cargo hold is not available depending on the day of the week:

Route Flight number Days
Bogotá (BOG) – Santiago, Chile (SCL) AV241 Monday, Wednesday, Friday, and Sunday
AV115 Daily
Santiago, Chile (SCL) – Bogotá (BOG) AV240 Monday, Tuesday, Thursday, and Saturday
AV116 Daily
Bogotá (BOG) – Buenos Aires (EZE) AV217 Daily
Buenos Aires (EZE) – Bogotá (BOG) AV218 Daily
Medellín (MDE) – Buenos Aires (EZE) AV111 Monday, Wednesday, Friday, and Sunday
Buenos Aires (EZE) – Medellín (MDE) AV112 Monday, Tuesday, Thursday, and Saturday
Bogotá (BOG) – Toronto (YYZ) AV204 Daily
Toronto (YYZ) – Bogotá (BOG) AV205 Daily
Bogotá (BOG) – São Paulo (GRU) AV249 Tuesday, Wednesday, Thursday, and Saturday
AV161 Daily
AV185 Monday, Tuesday, Thursday, and Saturday
São Paulo (GRU) – Bogotá (BOG) AV248 Wednesday, Thursday, Friday, and Sunday
AV160 Daily
AV184 Monday, Tuesday, Thursday, and Saturday
Bogotá (BOG) – New York (JFK) AV244 Tuesday, Thursday, and Saturday
AV20 Tuesday, Wednesday, Thursday, Friday, Saturday, and Sunday
AV210 Monday, Wednesday, Friday, and Sunday
New York (JFK) – Bogotá (BOG) AV245 Wednesday, Friday, and Sunday
AV21 Monday, Wednesday, Thursday, Friday, Saturday, and Sunday
AV211 Monday, Wednesday, Friday, and Sunday
Bogotá (BOG) – Montreal (YUL) AV200 Wednesday and Sunday
Montreal (YUL) – Bogotá (BOG) AV201 Wednesday and Sunday
Bogotá (BOG) – Montevideo (MVD) AV109 Monday and Friday
Montevideo (MVD) – Bogotá (BOG) AV110 Tuesday and Saturday
Bogotá (BOG) – Rio de Janeiro (RIO) AV197 Monday, Wednesday, Friday, and Sunday
AV261 Monday, Tuesday, Thursday, Friday, Saturday, and Sunday
AV147 Tuesday, Wednesday, Thursday, and Saturday
Rio de Janeiro (RIO) – Bogotá (BOG) AV198 Monday, Tuesday, Thursday, and Saturday
AV260 Monday, Tuesday, Wednesday, Friday, Saturday, and Sunday
AV146 Tuesday, Wednesday, Thursday, and Saturday
Bogotá (BOG) – Miami (MIA) AV04 Daily
AV06 Tuesday, Thursday, and Saturday
AV08 Monday, Wednesday, Friday, and Sunday
Miami (MIA) – Bogotá (BOG) AV07 Daily
AV09 Wednesday, Friday, and Sunday
AV05 Monday, Tuesday, Thursday, and Saturday
Bogotá (BOG) – Lima (LIM) AV49 Daily
AV53 Wednesday, Friday, and Saturday
AV75 Monday, Wednesday, Friday, and Sunday
AV51 Tuesday, Thursday, and Saturday
Lima (LIM) – Bogotá (BOG) AV50 Daily
AV52 Wednesday, Friday, and Saturday
AV74 Monday, Tuesday, Thursday, and Saturday
AV48 Wednesday, Friday, and Sunday
Routes operated by Clic

To ensure the safety and well-being of your pets, pet transportation in the hold is not available on avianca flights operated by Clic. These aircraft currently do not have ventilated cargo holds, a key requirement for the safe transport of animals. If you’re traveling with your pet, we recommend:

  • Check whether your itinerary includes flights operated by Clic.
  • Consider traveling with your pet in the cabin, as long as it meets the requirements.
  • Explore other frequencies operated directly by Avianca where this service may be available.

Please note that pet transportation is subject to availability, safety conditions, and compliance with established requirements.

If you are traveling with your pet and require cargo hold service, we recommend checking other flight options. For more information, please contact our Contact center.

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