Thanks to the Interline and Codeshare alliances with GOL Linhas Aéreas, you can easily connect flights from the avianca and GOL networks in a single transaction, in a single currency, and with a single ticket, to reach more destinations with guaranteed connections.
You can also earn miles on codeshare flights between both companies and redeem them with either of the two. Learn more about this alliance.
- For trips where the first segment is operated by avianca you can check-in online and get your boarding pass within 48 hours before the flight and no less than one hour before the flight, or at airport kiosks or counters, where you can drop off your checked baggage. Remember that charges may apply at the airport depending on the fare you purchased.
- For trips where the first segment is operated by GOL check-in can be done at the GOL counter at the airport, through our website, APP or kiosk/totem.
If you are a lifemiles member and your itinerary includes codeshare flights sold by avianca (flights with the "AV" code) and operated by GOL, do not forget to provide your lifemiles member number when booking or checking-in. You can ask the airline you flew with to retroactively add miles if you were already a member of lifemiles before starting your flight.
Voluntary changes, if you need to make a change in your booking, you can do so via our service channels.
- If your flight is with avianca, you can select the seat of your choice during check-in or by going to the airport counter. Remember that charges apply depending on the fare you purchased.
- If your flight is with GOL, you can select your preferred seat through the GOL website or the Call center.
If your flight is operated only by GOL, manage the services you need to add to your booking through their website.
Please note:
If you have a connection with the partner airline, you will be provided with a boarding pass for the subsequent segments of your trip with a randomly assigned seat.