Travel requirements

Important information for passengers with Chinese nationality traveling to Ecuador

According to the provision of the Ministry of Foreign Affairs and Human Mobility in Ministerial Agreement 000064, as of July 1, 2024, all passengers of Chinese nationality whose final destination or point of transit is Ecuador must have a visa issued by the Ecuadorian government.

Starting on this date and by mandatory compliance for all airlines, if you have Chinese nationality, we will require the necessary and appropriate immigration documents in order for you to travel. The above, complying with the new travel requirements demanded by the authorities of Ecuador. 

What should I do if I purchased a ticket before July 1, 2024 and cannot meet this requirement? 

If you purchased a ticket before July 1, 2024 and cannot comply with this new requirement, we will enable two options that will be available from July 1 until July 30, 2024. 

  1. Change of date or route without change fee (fare difference applies). The new travel date must be 8 days before and up to 30 days after the initial flight date, depending on availability. 
  2. Refund of tickets through our official channels or at the corresponding travel agency. 

In order to access either of these two options, you must fill in the corresponding form and attach the supporting documents requested there. 

Was this article helpful?